Don Young windows

[HBM]

@WVWindowWashing

they were so brittle they just crumbled at the slightest touch.

Are you going to start doing screen repair/replacement? Sounds like a low overhead investment.

Edit: I see that you are branching out, nice!

[HBM]

@Samuel

Guys like @WVWindowWashing and myself probably still have enough time in between jobs to make a deeper bidding process possible, that in turn can help increase our close rate (by establishing the all-important rapport, and by building more value in the service) and avoid potential pitfalls that would put a major dent in our average hourly production.

Me too. Another benefit to doing an onsite estimate is the opportunity to upsell my other services (carpet cleaning, floor waxing and more). If they want these services I can load up the stuff and schedule accordingly.

Another factor that makes phone estimates difficult for me is that there is not building code in the municipality or borough. I encounter some sloppy DIY and low budget contractor stuff that would be missed without going onsite.

Accounting for steep grade is another factor that would be missed without going onsite.