I just got a notification of a review that was made in the middle of the night on my company’s Facebook page, it got one star a went like this:
“Very unprofessional! One of the guys kept staring at my wife while cleaning the windows at her work, his name was Johnny or Jeffrey”
I could not believe my eyes when I saw this. There is a guy at our work who goes by the name Jeff, but he would never call himself Jeffrey, and he’s only worked here for a few weeks, but I wouldn’t think he would do that. Also, he’s only worked at 2 commercial jobs.
So I’m pissed, trying to think of how I can deal with this, as we have a lot of residential customers who follow our Facebook page.
So now I know, this is either an unfunny joke, or its somebody from one of the last company’s Jeff worked for who is maliciously attacking our company because they’re mad he left (they recently sent him a cease and desist letter telling him he can’t clean windows for anyone).
I’m going to go after this person with all I’ve got, if this is a false statement (which it is) I believe that is slander and malicious interference.
I had a customer who owed me over $10k write a review accusing me of extortion and all kinds of stuff. I just did a screen shot of his comment and deleted it. Majority of people look at Facebook between 7:30-8:30am so many of your customers probably didn’t see it.
Sent from my iPhone using Window Cleaning Resource