the smartest guys i ever asked about this either answered “bi-monthly” or “weekly” with the whole team. one of them suggested a bi-monthly 1 hour meeting early in the morning before leaving for the field. material prepared by you in advance, with an agenda emailed to everyone a couple of days beforehand.
subjects covered on a rotating basis:
Right now I just have my two leads so we don’t do anything formal. If something needs to be discussed I just talk to them before they head out real quick. Once spring comes and we have assistants, part timers, etc. Usually once a month. There just usually isn’t enough info to cover stuff weekly.
The company I worked for when I started had weekly safety meetings on Monday morning. We would all get to the shop around 6am, clean the trucks, load up supplies for the week, discuss any issues from the previous week and discuss a safety topic.
“Besides quarterly reviews
Monthly safety meetings
How often do you have a sit down talk with your employees?”
I could be wrong but I think he is talk along the lines of checking in on moral and attitude at work and toward company of each person. Sounds like maybe asking if we are keeping up with company culture.
From observing several friends who operate very large operations… they meet with employees very regularly (atleast Bi-Weekly). We are to the point where training and communication is ongoing and key as we scale… so we are trying to do the same. I have made many mistakes by assuming crew leaders are handling jobs ok instead of having constant communication whether its a one on one review or a quick 30 min crew meeting every 2 weeks.
At the company I worked before every fortnight we would receive our pay slips with a company news letter attached to it, every employee received one and it touched a a few issues or up coming jobs or who did well a a particular job usually with a fortnightly award given to 1 of the staff who went above and beyond. As an employee it was a positive thing as you felt like you were kept in the loop.
The boss would normally have a sit down with each guy 1 on 1 once a year.
I guess it depends on the size of the company, the company I worked for has the boss, then the operations manager then 5 or 6 supervisors and 25 regular employees.
The boss was not a window cleaner, so the operations manager was the go to technical guy.