danwagner:
“myself.”
Actually you’re wrong, Dan. I quoted his entire post, which included the emoticon.
I would have just mailed it back
Really cool of you Garrett.
I also really like your new website!
I see that! Touché
Sent from my SAMSUNG-SM-N900A using Window Cleaning Resource mobile app
Thanks! I based it on a shopping cart style website. I spent about a week on it in May and have been too busy to touch it since!
CAS
September 14, 2014, 7:59am
26
[MENTION=4249]ViewRenew[/MENTION]
Hey Garret you miss the PNW? Enjoying being back home?
[MENTION=3164]Brian_C[/MENTION] , to barrow from an old teacher’s joke, you know the 3 best parts of window cleaning in Wisconsin? December, January, February, March, April… Wait that’s 5
Sent from the future.
That’s awesome! [MENTION=9844]dnefox[/MENTION]: you’re. Sorry, had to bring out internal affairs on the grammar police! Lol!
Sent from my iPhone using Window Cleaning Resource
cdragotta:
That’s awesome! [MENTION=9844]dnefox[/MENTION]: you’re. Sorry, had to bring out internal affairs on the grammar police! Lol!
Sent from my iPhone using Window Cleaning Resource
Sorry! Didn’t read the whole thread. It was not very nice of me to call you out when someone else already did. Please accept my apology.
Sincerely:
The Jackwagon thread hijacker
Sent from my iPhone using Window Cleaning Resource
Steve
September 15, 2014, 3:56pm
30
It sounds like you’re a nice person and all that and I get that you wanted to help the man out because you didn’t solve his dripping gutter problem but the reality is that you drove over there, got up on the roof, cleaned out the gutters, flushed the downspouts, and attempted a fix to the gutters 30 feet in the air.
You provided him a service that he needed which gave him four benefits:
Inspected his gutters (which he needed)
Removed debris from his gutters (which he needed)
Flushed his downspouts (which he may or may not have needed - but he got)
Identified the problem with one of his gutters for him. (which he needed)
It’s obvious he didn’t want to climb that ladder. Personally I would have at least taken the $75 for my effort…
ViewRenew:
I had a new customer call me because one of his gutters were leaking out of the end opposite of his downspout. He knew water was backed up and wasn’t draining properly; he just wanted this one, 6’ section taken care of…it also happened to be 30’ off the ground. I looked up the house on Google maps (no trees around), said it would be $75 just to ladder up and take care of it - in my mind 15 minutes of work, show up and leave. I offered my “Deluxe gutter cleaning” on the whole home for $155. Since he had just moved in and didn’t trust the previous owner’s quality of work - he could see construction debris in some sections of gutter, he thought it’d be a good idea to have everything cleaned.
I showed up, looked in all of his gutters and they were almost all empty, except for a few nails and a piece of lumber placed over one downspout hole. Probably 100’ of gutter, 3 ladder moves, 1 gallon of debris, and I flushed all the downspouts in 20 minutes.
When it came to the dripping gutter 30’ off the ground, the issue was that it wasn’t sloped properly and had 2" of water at one end. I explained to him the issue and said I would attempt to fix it. I removed the gutter supports, but couldn’t get the section to lower - downspout was strong, screwed, nailed and painted to the siding; the gutter had multiple nails behind a piece of flashing that I couldn’t remove and kept it in place. I resecured the gutter hangers, swallowed my pride and told him that I couldn’t charge him because I didn’t resolve his original issue. He felt bad and at least owed me something for showing up. He said, “Just give me a number!”
As I held his $75 dollar check in my hand on the way home we exchanged texts.
I ripped it up and will see how it plays out. It might be worth the $75 to gain more clients down the road because of this.
Garrett,
When did you get back into the business? Last I spoke with you, you were going to do something different.
Hope all is going well.
Charlie