Question for you and UWC … How bad was the hard water on the glass ? Was the hard water damage because of a salt water swimming pool or sprinklers ? Do you know how long the hard water damage was on the windows ? how many applications did you do ?
The reason i ask is because me and another window cleaner worked on a job together on 7 huge plates of glass that were 7x10.
The plates were in horrible shape from a salt water pool. Each plate took over 4 hours and they looked great but at a distance there were some path marks. The guy i worked with finished up the job and i think after all said and done he used the ENVICOAT and it masked a lot of it.
You can try and contact BRAD BOLT of CLEARLY PROFESSIONAL WINDOW CLEANING … as he is a member on here also
Do any of you have any pics of before and after ? I am sure there will be other members that will chime in to assist and help you you.
If you guys used the grey pad first you should probably go back and try the blue pad then hit it with the envicoat … It may or may not work. Or you could give jeff a call as we talked to him about this problem … he will probably even tell you about me and brads job .
Best of luck.