Residential Customers Are Your Friends

Whatever say it how you want. You all like your customers and your customers like you.

You guys got me thinking central Pennsyvania is the last nice place on Earth.

I’m glad I live here. People are friendly, air and water is clean, nice place to raise kids. Man it’s good here.

It’s not negative. It’s realism.

You have to understand,
I’ve seen more posts about how customers truly love to see their 6 year old “helping them” when they are on kindergarten break.

Or how they spend two and three days at the same customers house.

Do your job. Get it done.
Nobody wants you in their personal space for that long, especially with your kid in tow.

If you’ve ever had a phone conversation with that person that did NOT include the word “windows”

  • I will exempt them from the rule.

But I expect a number, or at least percentage of…

I’m in the same time zone as you, it’s 9:59 pm.

I’ll give you 5 customers of your choosing, that you could call RIGHT NOW and just “say hey.”

Go ahead- I’ll wait…

Yeah could do that

This ain’t a pissing contest. We could go on forever. That wasn’t the point of the post.

:smiley: lol. Totally not a pissing contest. I swear!

I ain’t trying to prove anything.

But now that you mention it, why not?
Go ahead. Do it.

And come back and tell me how Mrs Jones, the Quarterly responded to “hey, whatcha doing?”

Boy, you’re being difficult ;). I can hardly think of 5 personal friends I could call this late to just say hey. I guess I hang with a bunch of boring people who don’t like to chat this late… But of course plenty of them would be happy to help out at 1am if I needed it.

@FastFanner, I don’t think it’s really a matter of being some kind of contest, but simply challenging your definition of “friend”. Most of my customers are very friendly (and I’m friendly with them) but I can’t think of any at the moment who I would truly call “friends”. I have a pretty high standard for applying that word. If you don’t, that’s ok. No one can really tell you what your definition of friend should be. I just think that your definition doesn’t fit a lot of the people here on the forum.

Yeah most window cleaners here aren’t all that friendly. I’m not on commercial jobs but I damn sure am on residential jobs.

Lol, not what I meant. I think most of the guys here are friendly… With other members, with customers, with neighbors. I’m sorry if you haven’t gotten that impression. I think most of us have just gotten comfortable with challenging each other’s ideas, without taking things personally.

I believe most of us here just have a smaller group of people we call “friends”.

Shit. Maybe I am.

Here’s the irony…
I’m most brutal with… wait for it… my friends.

I’m not trying to be.
But the things I’m saying, brutal as they may seem, have to make sense.

In general, your customers don’t care about your goofy looking kids, who look just like you.
They dont care about your Fly Fishing trip details.

Just do the job, and if you hit it off, it’s wonderful.
But realize that they have lives to live, and they are for the most part… making the best of you being in their house.

Oh gaaawd.
I’m not being that bad. :rolleyes:

You barely answered any of my questions, when it all comes down to it.
You could have told me that Mrs Jones asked you over for a Cesar Salad, I wouldn’t have been the wiser.

Shit, I’ll hold the offer for 24 hours, on your honor, to smack me around.

Point is. They called you for a reason.
That reason wasn’t to say “hey.”

Sorry I don’t fit your program pal.

So true Alex! :slight_smile:

The members here pretty much scratch and claw over each other to help new members.

And we are certainly not above humility, here…
Heck, I publicly declared myself Jared’s Bitch about a month ago, because I was wrong.
(yes a friend was hovering over me shoulder, pushing me… but I still did it) :o

I don’t think my customers are looking for a friend they can do that on craigslist they are looking for someone to do a job for them.

Of in the course of the transaction we hit it off and become friendly I’m cool with that but I that’s all I need and I bet that’s all they need

Sent from my iPhone using Window Cleaning Resource

Cool D yeah well you ain’t helping me. I just wanted to start a convo about resi work and being friendly.

I thought the witching hour was 9pm!


:wink:

Full moon tonight?