It wasn’t my prior debris issue.
No, she told me the story about the builders guys using rusty blades to scrape her windows and that she made him replace six windows, so I immediately knew we weren’t putting a blade any where near her home, but I proceeded to explain to her about fabricating debris and how I didn’t know whether they did use rusty blades but that fabricating debris is actually from an inferior process at the factory and then is brought to her attention after the blade drags the debris across the glass:D My opinion is the only way to ever see any change in the industry is to inform the homeowners that they are being sold shoddy goods, maybe she won’t remember the glass manufacturers name but I’m sure she tells people about replacing her glass and now maybe she can tell them why it happened.
She was happy that I was knowledgeable about my business, and that I told her we would not use blades on her home if she was uncomfortable with it.
Just like to add - not using blades will not mean that you won’t have any scratches. Strip-washers can also pick up debris & do the same damage, or even release the glass fines to cause the scratches - get them waivers signed!
Its the only time I’ve ever scratched a window (that I know of) - with a strip washer!
llaczko
September 8, 2009, 5:20pm
24
I thought it was a lack of non-water (minerals, etc.) content that causes a glide issue.
Try running pure water on a dirty glass surface without scrubbing, then hit with your scraper/blade – no glide despite its lack of cleanliness.
