Swirls Are Driving Me Nuts!

I’m not sure where I’m going wrong in the process, but for some reason when I look at a piece of glass that I’ve repaired I notice very fine swirl marks on the glass. Usually they become visible when the sun hits the window, but sometimes I see them when there is no sunlight striking the glass.

I’m really not sure when I’m adding the swirls to the glass because I don’t spot them after I’m done removing the damage from the window with my red disc. It’s after I go over the area with my gray disc that they seem to show up.

Can a gray disc cause swirls, or is it just exposing the swirls caused from my red disc?

How do you keep from getting swirls?

What’s the best way to correct a window that has swirl marks on it after it’s been polished?

Any advice will save me from hours of troubled sleep :stuck_out_tongue:

By the way, how many times on average do you guys polish a single area before it’s polished to perfection?

more pre polish

So it’s the pre polishing that adds the swirls and I just have to continue until the gray disc removes them?

Edit: Nevermind I saw your other post. Thanks, David.

I’m in the middle of a scratch removal job and I’ve followed David’s advice on removing swirls. Thankfully his advice has minimized the amount of swirls on the glass. I’m still getting some swirls, but way fewer than before. I’m happy about that.

But now I’m noticing that on all the windows I’ve completed there’s a haze all over the area that I worked on. The haze is made up of really, really, really fine residual scratches from the system.

The strange thing is that this haze can ONLY be seen from the inside and ONLY when the sun shines directly on the windows. The windows face west. So between 3p and 5p the sun is beaming down hard on the windows, and that’s when you can see the haze. Before and after that time, the windows look fantastic.

I’ve done EVERYTHING I know to try and remove the haze, but to no avail.

I went over the haze with a black disc, then gray disc and then polished it out. Nothing. Haze still there.

I thought maybe I hadn’t polished enough so I polished just a small area of the haze 5 times very, very slowly to see what would happen. Nothing. Haze still there. It didn’t even make a dent.

I went over the haze with just a gray disc and then polished and polished and polished. Nothing. Haze still there and then some.

I’m convinced that these windows hate me I’m going insane here. I know the system works. Hundreds of others are using it with good results. So it must be something I’m doing wrong, but I just don’t know what the heck I’m doing wrong.

Have any of you guys encountered something like this?

What can I do to get rid of this cursed haze?

Alexis, We are back in town tomorrow night. Cole will give you a call on Monday and if we need to come out and help you know we will be there. I am sure we can fix what is going on.

Talk to you Monday

You guys are the best. I’ve never known a group of guys more dedicated to helping out their clients than ya’ll :smiley:

Follow Time2Cleans advice

I am thinking about getting into scratch removal and would like to hear more about this issue

After getting the privilege of having Cole from Glass Renu come out Thursday to check my work, I realized several things:

  1. Swirls and Fine Lines Are Very Much Removable

My lack of experience was leading me to get so many swirls and fine lines, and it was also keeping me from removing them properly. I made a big mistake by not coming onto this forum and asking for help sooner. The advice that David Freeman and Cole gave me would have saved me a lot of time if I had asked earlier.

Bottom line, DON’T try to be a hero and solve the problems on your own. Ask for help because usually whatever problem you encounter has already been resolved by another more experienced person. And be descriptive about your repair process. The littlest thing can cause you to make mistakes. In my case I was polishing at too high a speed. When I lowered the speed, I couldn’t believe how much better the window looked.

  1. Patience Is A Must

Impatience will only lead you to either overlook important steps in the repair process, or will cause you to make mistakes. So take it slow. The more you worry, the more headaches you cause for yourself. And no amount of worrying is going to fix whatever situation you’re going through. It’ll only get you more frustrated.

I got excellent advice from Cody when I purchased my Glass Renu system. He told me that when I go through a moment of frustration, STOP what you’re doing and take a break. Step away from the job for a moment and catch your breath. Then come back to it once you’ve cooled down.

I’ll be the first to say that it’s been hard for me to take his advice because I just want to get the job done. But I realize that when I do step away, I come back to the job refreshed and thinking more clearly. Whereas if I keep working on the job when I know I should step away, I usually just make more mistakes.

  1. [B]DON’T Be Overly Critical

[/B]I was getting all tied up over things that my client didn’t even care about. I’d look at the window and think, “Oh, this looks awful”. My client looks at the same window and says literally, “Wow! That looks great. I can’t believe you were able to get rid of the graffiti! Send me your invoice and I’ll pay you”.

Too often I was looking at the glass with a hyper critical eye. I’d be nose to glass looking for residual swirls. Who would ever look naturally at a piece of glass like that? Ok, maybe a nutcase like me would look at glass like that, but most people aren’t like me :slight_smile:

Cole was kind enough to let me know that I was being anal :wink: He didn’t put it that way, but he made it clear that I’m too picky. My client was happy with the work and ready to pay me. End of story. Job complete. Get paid!

[B]In summary, I’d say if you’re going to purchase a Glass Renu system, you’re adding an excellent service to grow your business. You’ll amaze your clients with what this system can do. But just take into consideration that there is a learning curve involved in using the system. But once you get over it, you’ll realize the great potential you have in making some very good money.

And it doesn’t have to take you long to get over this learning curve. The guys here on this forum and at Glass Renu can help you overcome the curve much faster than if you tried to do it yourself.[/B]