Tempering furnace roller cleaning machine

[Gary_Mauer]

@RiverCityMN

I believe this unfortunately falls on the shoulders of the window cleaner. Those building the buildings still get forced to go with the lowest cost product to get the bid because the customer only wants the cheapest option. The customer will pay for products that will increase the efficiency of their building, but could probably care less if Bob in office 12c has a scratched window. Face it scratched glass is only a big thing to window cleaners because they have to defend against it and the customer has the expectation they are doing what they need to do not to scratch the surface. I don’t see anything changing drastically in the fab industry that would go back to zero defects so I see the only option is for window cleaners to understand their product and avoid causing the scratches and educating their customer base so the expectation is set and when a scratch happens the customer is comfortable with the fact that they were told it could happen and it did and you set that expectation up front.

I was kind of asking who shares my belief in being honest about where the problem is.

There’s no excess fabricating debris problem with uncoated glass, unless it’s the roller side of poor quality tempered glass - right?

When you say window cleaners should “understand their product and avoid causing the scratches” - you believe in telling window cleaners where fabricating debris could be a problem, right?

When you’re telling clients what “could happen” - you believe in telling them where it “could happen”, right?

[Gary_Mauer]

This is not a trick question.

[diamondridge]

@c_wininger

i know for a fact that when i first started, we could scrape everything with no worry. and then, all of a sudden, we couldn’t. the glass would scratch.

I believe that had to do with low-e coatings, they had to turn the “good” sides of the glass inside the unit so they had a smooth surface for the low-e

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[Gary_Mauer]

@diamondridge

I believe that had to do with low-e coatings, they had to turn the “good” sides of the glass inside the unit so they had a smooth surface for the low-e

Maybe you don’t believe there were and are fabricators producing tempered glass with a roller side that can be scraped?

[PatrickRoedl]

@RiverCityMN

They have not been getting away “Scott-Free” so to speak and this should not fall on the fabricators IMHO as the customer is only willing to pay a certain price and that price means the glass will be dirty. I spent 2 years working for one of the largest commercial fabricators in the world and the plants are FILTHY, when they cleaned my office which sat 20’ from a tempering line there was 6" of solid dust on top of it. Now would that company love to sell 99.99% clean glass? Heck ya they would, but the customer simply will not pay for that level of quality so they can’t provide it. I would say they are providing 99.9% clean glass presently, and to eat away at that remaining .1% would cost them say 10% more per .1% for the first .5% and 50% more for 99.96-99.99% for each .01% and they will NEVER get to 100% defect free.

I can equate this to window cleaning. If a customer demands 100% perfection how much would you charge? I mean ZERO excess moisture, dirt on sills, absolutely ZERO defects on the glass…this is what we is being asked of the glass fabricators by window cleaners, so would you do the same for the same price you are presently charging? I know I would charge 10X what I am presently am.

Until glass fabricators can increase the $/SF of glass they sell they won’t change and I can’t blame them…most as of 16 months ago when I left the industry were losing money by the millions and I would say every quarter 1-2 major players were closing up shop all together.

Just my 2 cents…I think what most of you expect from the glass industry is not realistic and knowing your customers have faulty glass in their buildings means you should educate them and have them accept the risks for having them cleaned because at the end of the day them being undereducated and cheap is the true reason there is an issue.

You have some valid points. I was a glazer from 1995-2013. I can speak from experiences with tempered glass. the quality was good until the last 10 or 12 years. The quality is so bad now that I can see the fab debree with the correct lighting. We had issues with this many times and had to replace panes.

I have made a decision to never do construction cleans again. My highest profit margin is window tinting. construction cleans are out. I hate them anyway.

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[Gary_Mauer]

@PatrickRoedl

You have some valid points. I was a glazer from 1995-2013. I can speak from experiences with tempered glass. the quality was good until the last 10 or 12 years. The quality is so bad now that I can see the fab debree with the correct lighting. We had issues with this many times and had to replace panes.

I have made a decision to never do construction cleans again. My highest profit margin is window tinting. construction cleans are out. I hate them anyway.

Sent from my GT-N5110 using Tapatalk

Glaziers and window makers shouldn’t stand for getting stuck with tempered glass that has a poor quality roller side, loaded with defects.

[rivet0r]

All I know is that I’m sick of running into FD and having to explain this to the customer who is looking at me like a deer in headlights. In one ear and out the other, all they know is clean or not clean… and if you “can’t” clean it, then in their eyes it lands on you.

Anyways, with a competent window cleaner (which I’m sure all of us HERE, are) they should be able to spot FD before ruining the glass. At worst, paint is left on the glass but everything else is removable without a blade, or 30 minutes a window…

Again, all comes down to cost… a customer isn’t going to be willing to pay what it will cost to remove construction debris without a blade. Saves a headache anyways.

[Gary_Mauer]

@rivet0r

All I know is that I’m sick of running into FD and having to explain this to the customer who is looking at me like a deer in headlights. In one ear and out the other, all they know is clean or not clean… and if you “can’t” clean it, then in their eyes it lands on you.

Anyways, with a competent window cleaner (which I’m sure all of us HERE, are) they should be able to spot FD before ruining the glass. At worst, paint is left on the glass but everything else is removable without a blade, or 30 minutes a window…

Again, all comes down to cost… a customer isn’t going to be willing to pay what it will cost to remove construction debris without a blade. Saves a headache anyways.

You sound like a guy who tried to tell a few customers why scratches were showing up on glass, and gave up.
(Only on the roller side of poor quality tempered glass?)

What are you telling them now?

[Gary_Mauer]

Nothing?