The damnedist thing happened today

She makes my head spin.

Now she wants her 47.33 back!

First time she has made me laugh/smile since meeting her.

Maybe offer to take her out to dinner instead?

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Give it to her in nickels and dimes by winging them at her front door. On second thought that’s probably a pretty bad idea.

Maybe just say, oh sure lady and cringe the whole way back. Next delete her number from your phone and block it. Problem solved.

Send him over, I have an opening and my guys love, love, love, not doing storms anymore.

Steve, how did you handle existing customers with storms?

I let them know that I wouldn’t be doing them after X date. For some customers that was one more cleaning for others it was two. I also used natural attrition. Customers die or move and the new owners call and I refer them elsewhere. I had one customer get her windows replaced just because she didn’t want to hassle with finding someone after I said no and so did another company.

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