Perhaps something like that, yes, bug with a much more scripted experience for the prospect for every single touch point, too. As well as a carefully engineered breakthrough brand. Would something like that be worth “signing up for” if it could deliver industry-leading profitable rates?
Sure, two things that seem like they would come up
an independent person would have to change over to this new brand, perhaps making one feel they’ve lost their own identity, read: resistance
wouldn’t the brand always be at jeopardy since marketing is all the sizzle and it’s going to take consistent client fulfillment across the nation from umpteen personality types and sometimes complex architecural structures and or products inside (blinds, shades, storms)? Seems like it would lead into heavy policing/monitoring/whatever to be on top of it.
How would/could a service be consistent, with all the architectural styles across the nation(s) and the people performing the service at a customer’s own home working with the customer’s very own property as opposed to a assembling a 6 step product onsite out of customer view and handed to them (McD hamburger)?
Seems even the franchises do not have that extensive of a training porgram, usually 2 weeks
In other words, the power of a service brand of this type seems to be on the wobbliest legs - the vast and varied skill sets and strengths of the individuals in each area. Perhaps the thought is more along the lines of the experience like a restaraunt, but no matter how good the puffery around it, if the “steak don’t taste good”, there’s a problem
What kinds of approaches are you thinking that would circumvent these type of things?
I don’t think you could ever achieve national
brand awareness. Far too expensive. Just localized branding and business growth.
There would also have to be barriers of entry to allow only qualified participants to be selected, as you said. And yes, the experience and deliverables would absolutely have to be there.
I think a very long selection and qualification process would be essential.