I do not itemize my estimates. I simply give my customers an estimate that says what we will do for X price.
i wouldnt even bring up the old price. Your prices have obviously gone up over the years and she should understand. I think that it being a doctors house does come into play. They have the money to pay for a luxury such as window cleaning, more so than the average joe and it probably isnt as big of a deal as it may be to someone else…jmo. I have a docors house that i terribly underbid this spring at 265.00 outside and 205 inside and I’m suppose to do it in october again and i HAVE to raise the price…I’m shooting for 450 out/400 in…thats quite an increase in a few months. but i’m going to be honest and say I underbid it and hope she goes for it…i think she will. It was all frenchies!!! She felt bad for us, offered to put a pizza in the oven, we were there so long…good luck!
I always try to price as high as I can the first time because I know that I will keep doing the windows for that price as long as they are a regular customer. I do some of them for the same price that I did them for ten years ago. That being said…once every six years is not “regular”. To one of these I would have to mention that six years ago eggs were cheaper too, as was gas,insurance, etc.(And I would be willing to bet doctor bills) I might also mention that I am six years better a window cleaner than I was then. I would also be tempted, if the chance arose, to ask if that was such a good price why they waited so long to use me again. I worked with a fella doing TV repair once that told me “If they don’t flinch then you didn’t bid it high enough” It stands true today. Ask your asking price but be willing to negotiate on the fact that the are a “repeat” and assure them that you will stick with that price if they become a “regular”.
[B]THEGLASSMACHINE[/B]
[I]“because glass looks it’s best when you can’t see it”[/I]
