We are reviewing our Standard Operating Procedures (SOPs)… also called Systems or Protocols blah blah blah… anyway… If you have written your own… would you be willing to share a screen shot of your template, design, and/or anything else you’ve done in organizing or creating these…
You hear a lot on our Industry “You’re doing it Wrong! You need Systems!”… But you never hear much after that about application or execution in writing actual workable protocols. We have a workable 3 step process that is evolving… It starts at a white board “brainstorming” and outlining a certain service, safety measure, customer interaction or operation within the business. We then narrow that down to an organized outline. After final review, we simplify it the best way possible in a easy to read and follow form we have that is not longer than 8 key steps.
We have hundreds of procedures documented with it. You can share them, print them email them and assign them. I mainly like it for creating them, though.
The think what it’s missing though is a good overview of everything you have created. I kind of struggle with that though and use a spreadsheet to show officially what procedure belongs to each role. They have tags and stuff for that. I just haven’t figured out a solid way to group and organize them in a way that jives with my brain.