Who da man?
You da man!
You did exactly what a seasoned pro does. Nice job.
The situation in question has happened to me twice; once when I was in the home with a trusted employee, and the other I was not. Both times were cash from the client’s child’s room, money these kids had been saving for months. [B]Now that’s low[/B].
When such a situation occurs, we would hire a private dick, a former police detective with a polygraph machine.
Whether or not you trust in the reliability of such tools is for the most part irrelevant. It’s one of those “It’s the thought that counts” things. Similar to a video taping of an interview, like you used.
I was terrified that the machine was gonna spit out a false positive on me, even though I hadn’t touched a thing in the home that wasn’t part of the job. Never the less, I kept the appointed time and stumbled through the interview and testing as best I could.
The other employee? Well, much like your one kept changing stories, this one kept finding excuses to not show up for his scheduled time. When he finally did he blurted out a confession after takin’ one look at the polygraph machine.
Both times we reimbursed the customer after confirming just who had done the dirty deed, and we only ever recovered it from one of the employees. However, we lost neither customer, although each was very specific about who they wanted in their homes in the future.
Whenever a new employee comes on, we always state explicitly that anything of [B]any [/B] value whatsoever, even if it’s a nickel, that gets found when in the process of servicing a home gets put on the nearest table/countertop, etc. We make it clear we don’t fool around with BS from anyone, right from the start, now.
I haven’t had an issue in years, due to this friendly little reminder before ever going out in the field.
Some folks will even put out a test, to see how trustworthy you are. I’ve had customers that have security systems completely hidden in the home, that they can monitor remotely. They’ll put out large amounts of cash just to see if you’re tempted or not. This is beside the point, since you shouldn’t be anyway. Just sayin’.