Working by myself, this has always been a relatively easy issue for me. For #1, I have a jug in my truck. For #2, well I have an early morning schedule.
But now that I’m about to bring an employee on, what’s protocol? I typically don’t like the idea of using customers’ bathrooms, even if it’s just #1. And I don’t like the idea of telling an employee to drive to the nearest public restroom every time. Sometimes we’ve got multiple hoses running from the truck and unattached ladders on the rack, plus the loss in productivity. But I’m not too sure about instructing an employee to always have a jug in the truck either. Just seems too weird.
POST EDIT…
We dont use their bathrooms at all. If one of my guys has to go, he will leave the site. Usually they go before they get there or afterwards.
We simply say to the customer, “we’ll be here for several hours, which bathroom do you prefer we use if the need arises?” They will appreciate getting that out of the way up front and then you don’t have to ask to use it later. Teach your people to use the restroom with respect, but if you are concerned, carry your own plunger, toilet scrubber, and air freshener in the truck to eliminate a case of “shock and awe.”
Hey Tory,
You might want to edit that down especially while having a signature with your window cleaning business name. Anyone who googles you will be able to read that story. Congrats on dumping on the side of the road, good use of a blue towel
Back to the topic at hand-
We always ask the homeowner if it is ok to use the bathroom. One of the guys who works for me has the nickname “E.P.” aka Emergency Pooper because as soon as he feels like he has to go its almost too late. We always ask, never use the master bath, courtesy flush- the whole nine yards to be as polite about it as possible.
+1
Getting into the habit of holding it or prolonging it will go a long way in stirring up medical problems when you’re older. If a customer told me “no you can’t use any of my bathrooms, go take a drive somewhere.” I would probably drive off and not come back.
