Please note! If you have not worked with this NSP - Please just skip all questions and click the DONE button at the bottom to view the results.
<div id=“surveyMonkeyInfo”><div><script src=“https://www.surveymonkey.com/jsEmbed.aspx?sm=FGH1LB6rt39fzknHMPnMYg_3d_3d”> </script></div>
This is the company I have worked with longer than any other. I generally dissuade other window cleaning companies from working with NSPs because I believe that NSPs lower the quality of work provided just by their general practice of taking the lowest bidder (until they continually get incompleted paperwork back and have the sub-contractor complete work only part of the time and/or skin). Usually what you sign in a contract with the NSPs is all in their favor and not yours.
Anyway, Cleanway usually tells me what they will pay. Though I do negotiate higher if it is below my normal rate. Normally they will go higher but sometimes not. But due to the paperwork involved we usually end up spending MORE time than the actual job takes to clean. Cleanway has gone more and more to a system of phone calling for both check in and check out, getting numbers that the manager has to write down and having the manager fill out exactly the same info as my employee has to fill out. But this has become general practice for most of the NSPs after time they have found that fraud is easy when the actual work done is not by the company that contracts the work. My other pet peeve with NSPs.
Cleanway did listen to my suggestion for setting up one email address so we could scan/email completed paperwork to a/p. But they occasionally ‘lose’ the paperwork. But it is simple to forward the paperwork with the time stamp on the original email to prove when it was sent the first time.
Cleanway is the best NSP I have found.
