CRM software for window cleaners

Let me repeat what I said: the quality and level of customer service ranks the highest.

By using HouseCall Pro you can amplify your level of customer service by making billing/payments/scheduling/dispatching more efficient, which is turn makes the homeowner happy :wink:

Yes, yes, and yes! [MENTION=38534]rolandal[/MENTION] is stuck in his own frame of thinking (which isn’t to say his opinion doesn’t matter, but it’s only one side of things). He can’t relate to our actual concerns. And the defensive attitude is not working in his favor.

This isn’t to say I wouldn’t ever give HouseCall a shot. But unfortunately, someone keeps trying to talk me out of it. And that person isn’t Michael or J…

That’s right! :cool:

Or you could alternatively go hire an app developer to have them create your own booking app for your business.

I’m sure you can pitch them that you’ll only be paying them $19/month to develop it.

Take a look at these four sites to find one:

Then, you can run HouseCall Pro with the option of the booking app turned off.

Probably the best way for you then would be to download the booking app HouseCall, and then put in an address in San Diego, and ask any of the Window Washers (or any other category) and see what they think, or how they’ve been treated, or how we’ve helped them grow their business at no risk to them.

[MENTION=3418]michaelmole[/MENTION] for the love of God, will you hurry up and do the demo so this thread can die?

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Personally, I’ve tried many CRM’s and haven’t quite found the right one for me yet. That being said, I was so impressed with my 1 on 1 demo, I signed up to give it a try. I was REALLY IMPRESSED with all of the functions this platform offers! And along with the fact that it is month to month there is no pressure to keep it if it doesn’t work for you.
My deal winner is that it integrates with Quickbooks and that as a WCRA member they offer an awesome discount!

I cannot in good conscience support this product or encourage others to do so. Larry, you know me to be a man of conviction, who says what I think and only what I think. I am convinced that this software/service is NOT in our best interests, as business owners.

Look, the fact of the matter is that this guy doesn’t understand us or our needs. And he doesn’t want to. They have a program that they are trying to get us to buy into. It wasn’t created for our industry (unlike Responsibid, Pro-posal, or The Customer Factor) and it isn’t created solely with us in mind (like Jobber, Zoho CRM, Service Task, etc).

I personally find TCF to be ugly and Jobber to be a little on the basic side, but I encourage everyone to check out those softwares as CRM options. They have proven their longevity in our industry. They aren’t a startup trying to create a new business model, and using you as a marketing method to acquire new customers. BUYER BEWARE.

I can respect a good snarky comment. However, learn to count. You said these “two sites.” You listed four sites.

After chatting with them, if they are really interested in developing good solid route functionality, not only will I sign up, I’ll kiss his ring.

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It’s your business, so do your thing. What’s in it for them in developing route functionality, since their ideal is marrying a consumer and a contractor? Are they gonna be texting all your commercial contacts?

We’re working on a “tag” functionality like you mentioned during our demo that will allow this :cool: Also “crews” are in the works.

Currently though, we’re still finishing/polishing up the Quickbooks integration and Google Calendar integration. Should be done this upcoming week!

Says the man using LivingSocial & Groupons to advertise his business… :confused:

I didn’t give them my customer list, and I sure as hell wouldn’t give you my customer list.

If they do the route functionality, I’ll try it. If they don’t, then I’ll probably go from TCF to mHelpDesk.

Otherwise,



Use Insightly. Free and gets the job done.

We have tags 50% working right now… some of it’s already shipped - you can check it out :slight_smile:

From what I have seen so far, not only can you track each truck/crew via GPS, but you can also track truck/crew by: reviews, revenue, and more!!!

what a weird thread this has turned into. it’s the tin foil hat wearers vs. the developers, with the wait-and-see’ers occasionally making random appearances. very entertaining!

I’m just here for the free popcorn. I was also told there would be a guest appearance of the knight industries two thousand car.

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