Decision Matrix: How do you empower your office help to prioritize?

How do you empower your office helpers to prioritize and execute on a long list of items?

I was thinking of a decision matrix, but I’m not sure exactly how that’d work?

Do all your helpers think the same way and carry out work in the same method or process? Unless that is true, you really don’t have just one way to go about it.

That being said, when I lead a team I always tried to find out what drove each member. This way I can tailer something for that specific person, sometimes a few people would fall into one “category” but usually they all were unique.