Do you have Care, Custody & Control coverage?

[SIZE=5][/SIZE]Insurance Tip #1

[SIZE=5]Understanding Care, Custody and Control [/SIZE]

What you, as a contractor, must know to protect yourself from the potential of financial disaster

Many different contractors fall under the broad definition of Artisan contractors. Plumbers, painters, electricians, power washers, roof washers and glass cleaners are a few examples. And their exposures are similar. Artisan contractors do work at customer’s premises. Some or all of the premises or equipment may be deemed to be in the “Care, Custody and Control” of the contractor. The problem is that if a contractor damages the customer’s property, the contractors General Liability policy will decline to provide coverage, citing the Care, Custody and Control exclusion that is in the General Liability contract.

Here are a few examples of how the exclusion works:

#1 ~ A painter was hired to paint the exterior trim of a brick house. The owners went elsewhere during the week long job and gave the painter the keys to the house. Because the house was encased in a lot of vines, part of the job was to remove the vines. The painter used blowtorches to do this. The flame from the blowtorch went through a crack in the brickwork igniting some combustible material on the inside of the brickwork. The contractor did not notice the small fire when he quit for the day and locked up and went home for the night. That night the house burned to the ground. The painter’s insurer denied coverage for the loss of the entire house. Because he was working on the house and the house was in his Care, Custody and Control and NO coverage applies.

#2 ~ Another claim involved a heating and air conditioning contractor who was removing a cooling unit from a customer’s roof. Just as the unit was moved off of the building, one of the cables holding it frayed and broke. The excessive weight on the remaining cable caused them to break also and the air conditioning unit fell to the ground six floors. The unit was destroyed. Again, NO coverage because of the Care, Custody and Control exclusion.

#3 ~ An employee of a power wash company was cleaning an expensive lava glass floor of a customer’s vestibule. The spray head flew off and drove right into the glass floor. The floor was damaged to the tune of $10,500. The insurance carrier denied the claim The same Care, Custody and Control exclusion applied under the General Liability policy for the item being worked on.

The examples are endless. Any firm that does work at a customer’s premises has some degree of a Care, Custody and Control loss exposure. Most policies include this confusing Care, Custody and Control exclusion, resulting in claims being denied.

[SIZE=7]ACCIDENTS DO HAPPEN! [/SIZE]

At Joseph Walters Insurance, our General Liability policy provides coverage for the property of others that is damaged by your operations. This "Good Will Coverage” sometimes referred to as “Faulty Workmanship Coverage”, has been included to provide payment for damage to customer’s property caused by your business operations. As a result, the Care, Custody and Control exclusion is eliminated. There is a maximum payout per policy.

The bottom line is this. The main reason you purchased insurance is to protect yourself against financial disaster. Your first mistake can be simply not knowing what to ask for.

Call us anytime and talk to any of our licensed professionals. When you hang up you’ll be smarter about insurance. Whether you are a power washer, roof or window cleaner, dealing with an experienced agency that specializes in the type of insurance coverage you need could be one of the best decisions you make regarding your business.

Because what you don’t know can hurt you…

Regards,

Joe Walters Insurance

Joseph D. Walters Insurance

4552 Route 51 South

Belle Vernon PA 15012

Pressure Washing Insurance

1-800-878-3808

Yes I do!

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Do you have any plans to offer coverage in Canada any time soon?

No Joshua. Nothing available for Canada at this time. I am sorry about that.

Amy

Typically, how much would $1m CCC coverage in NJ cost?

Triple C, want triple C?

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Hi Chris,

Thanks for the question. What you should do is contact our office and talk with one of the agents. Or I can have them get in touch with you. Whatever your preference. I don’t do the hands on quoting at this time.

Toll Free # 1-800-878-3808

Amy

Can you explain a little more about what the difference is between CCC and general liability.

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They are not two different types of coverage… CCC is a slimy way that insurance companies have found to reject your claim.

They consider anything that you are working on to be under your “care custody and control”, and will not cover it in case of an accident…

So a general liability policy is basically just a piece of paper to satisfy your clients insurance requirements… There really isn’t much coverage

I see that a fellow forum member already had a REALLY good reply to your question! He is absolutely correct.

Liability covers you for Bodily Injury and Property Damage. There is an exclusion included in 99% of all General Liability policies called the Care, Custody and Control exclusion. Simply stated, that exclusion will exclude items that you are working on. Resulting in “no coverage”.

This can be confusing because a GL policy appears to give you coverage for Bodily Injury or Property Damage that arises out of your work. Therefore you “think” you are covered. But the CCC exclusion is like reading the “fine print”. The exclusion takes “away” the perception of being covered on the item you are working on.

Again. The item that your working on IS NOT COVERED by 99% of the policies out there because the CCC exclusion is standard in most GL policies. Having CCC coverage will override the exclusion and give you back the coverage.

Again, many contractors don’t find out the difference in their policy until a claim has happened.

Amy

Trevor - great explanation! :slight_smile:

Amy

I actually did not have any CCC clause in my previous liability policy. But I still switched to JDW, simply because their coverage for power washing was so reasonable. My previous carrier wouldn’t even touch power washing.

i dont get this. i talked to my agent and he was like “why would you need that? you have property damage coverage. that’s what it’s for.”

i guess if you have a really janky insurance company then maybe they might try to pull this “care,custody and control” exclusion on you, but i can’t imagine this happening in normal circumstances with well-established insurers.

there are tons of trades out there that file claims all the time, and i’ve never heard of this being an issue. i’m sure it happens, but it’s probably very rare, and i can’t believe it’s as simple as just getting screwed by your insurer.

and why aren’t all of our agents all over this, making sure we have what we need to do business. there are lots of reputable and knowledgable agents out there, and i’m sure this would be standard practice to include if it was so critical. if everyone was running around with basically useless insurance, don’t you think we’d have heard an major uproar about it? but i doubt any of us had even heard of “care,custody and control” until JDW started throwing it around on the forums.

JDW cant be the only insurer that knows what’s going on. i’m wondering if this whole thing might be a little bit disingenuous. i’m not trying to blow these guys up, but i’m also not ready to just believe that i’ve been getting screwed all along and they are the only ones that can save the day. maybe they are the only guys that really offer a comprehensive solution, i don’t know. but i don’t think it’s smart to assume that’s the case, just because they make that claim.

i’m looking into it further on my own, and i’ve asked my agent to speak to the loss department of my insurer to get their side of it.

Wow, a conspiracy theory… And it’s not even Monday!

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^ no conspiracy. It’s just somebody trying to make a sale. they are using it as a differentiator. fine. but i’m just not sure how much real value it has. do you? have you done the research?

I’m down with CCC if JDW can save me $$$ an the coverage is better. Amy have your people give me a call and hopefully I can jump on this band wagon.

Thanks, Mike

same here I spoke to my agent next day after this CCC conversation started at the forum and my agent explain to me that my GL doesn’t have the CCC but I don’t even need it !
I asked him couple times are you sure ???
if I understand it correct CCC aply just in cases when you have to bring some of the owner item/s out of the property with you!

here is what I found as a definition of CCC:
A category of property typically excluded in [URL=“http://www.businessdictionary.com/definition/liability.html”]liability [URL=“http://www.businessdictionary.com/definition/policy.html”]policies. [URL=“http://www.businessdictionary.com/definition/item.html”]Items considered to be in the care, custody, and control of the [URL=“http://www.businessdictionary.com/definition/insured.html”]insured are typically not covered by liability policies because they either belong to the insured and are therefore better covered under [URL=“http://www.businessdictionary.com/definition/property-insurance.html”]property insurance, or the item is with the insured because he or she is the [URL=“http://www.businessdictionary.com/definition/bailor.html”]bailor of this property. In that case, the property is better covered under a bailor or baillee’s [URL=“http://www.businessdictionary.com/definition/insurance.html”]insurance [URL=“http://www.businessdictionary.com/definition/form.html”]form.[COLOR=#000000]

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I think most people have agents who might not know exactly what you need. It’s good being with an agent who focuses on pressure washing and window cleaning industry. CCC waiver is important to have, period. If you don’t have it, more than likely, your claim is going to get denied. Your expected to have a certain knowledge of your craft, insurance is not to cover negligence and stupidity, not to protect in case of accidents. Accidentally drop ladder on customers BMW = covered, tearing up wood deck with 5,000 psi and a turbo nozzle = not covered. (Unless you have CCC :))

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sorry larry, but it think that is load of bula bula, and i don’t really think you know what you are talking about. also, if you rip up a deck with a turbo nozzle, that’s probably negligence. you really think CCC will cover that? anyways, i dont want or need coverage for gross stupidity. maybe you do?..:wink:

You can think what ever you want, bro, I know plenty of people who have had claims denied.

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