I have been working hard trying to get all of our technicians to be on time for their first job at 8 AM. However there is usually several instances of late arrivals each week. I have tried taking away bonuses on account of tardiness, and I have even offered an Amazon gift card as a reward if an employee is on time every day for a month. But nothing has worked. Do any of you guys have a good idea of how to motivate employees to be on time?
Iâm thinking the same but then i remember Iâm not the most punctual guy 
Maybe a half hour window would work but then it just makes it a dash for the last minute anywayâŚ
Idk if you have any âpreferredâ locations or any customer who ALWAYS tips. If so, give those to the punctual guys and show them you appriciate them being on time
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Yes I have a good way to handle tardinessâŚ
Donât tolerate it, make sure itâs in the employee handbook, write them up and give a warning.
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Never let an employee (s) hold you hostage. Put it in policy: one warning, write up, gone. Lots of people need jobs out there.
With that being said, before they leave each day check in with them and makes sure they are set up/ready to start next day.
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most likely its one employee whose behind this. he will be encouraging the others to slack ,to muddy the waters. he knows that you cant sack all the latecomers so he can carry on âgetting one over youâ. it should be obvious to you which one it is,its the one who plays mind games/asks for a sub of wages/moans generally and often pulls the victim card. with some thought you should be able to arrange his exit within the month. you Must get rid
after hes gone youll notice an immediate improvement from the rest, its like a thorn has been removed from your business
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Good employees want to be punctual. Bad employees donât care. Get rid of the bad employees.
If they are sloppy when you have full visibility they are probably even more sloppy when you canât see the quality of their work.
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2 lates in a rolling 30 days and youâre fired . Tell employee appointment is at 8, and tell client 8-8:30. When they see you mean business , theyâll get the point .
Also , people who are always late will be late no matter what time you tell them either 8 or 830
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Amazing summation of my experience with sub-par employees and fellow workers.
I agree with everyone here, the sooner you cut heads the better. Donât get weak about it and let them come back after a week, thatâs worse than letting them stick around.
Remind them, itâs not you that fired themâŚyou made the rules and they decided to go against themâŚthey fired themselves.
Itâs the 80/20 rules, in this case it only takes 20% of your employees to bring the other 80% down.
In fact, Iâd make up their final check and let them go todayâŚand if you can afford it Iâd would write up a âThank You Checkâ and hand them out to the remaining employees.
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I use to clean for a car dealership. We showed up before they opened and the owner would show up with hot coffee from Dunkinâ Donuts for all his sales guys just the way they liked it.
He told me that handing a guy his cold cup of coffee gets the point across that heâs late and the boss knows it. He didnât have to say a word. 
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We just fired a guy today, because he texted he wouldnât be able to show up 20 minutes before our first job. He mentioned in the text someone needed his help. It ended up being his grandfather is putting a major fight going to a nursing home. Maybe if he had called in to fully explain we would have gave him another chance. It was going to be his second day on the job.
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Sometimes employees tells lies. Not sure if he did but it sounds like one to me.
PS
I use to always fire people for lying. If you canât be trusted to tell the truth then you canât be trusted. Is that legal now?
PPS
Never asked for an excuse and wouldnât listen to one because reliable employees didnât need an excuse and unreliable people always had to many.
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I agree with mike. I rather you tell the truth and have it be âi over sleptâ than lie about someone dying or car issues etc
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If they are late send them home with no pay. They wonât show up late again.
I had to do it to a new guy this year. He seemed to have a decent excuse the first 2 times. Third time I blindsided him and told him stay home. Not another late arrival in past 2 months.
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