The service staff at a restaurant get tips for the service they provide because their hourly rate is low and it will (not always) encourage better service.
You are supposed to be a professional charging professional rates with the understanding that not everyone can afford your services. If you are getting tips from 70% of your customers, you are undercharging. If your employees are getting tips, good on them for doing a great job and you should make sure to praise them for getting a tip.
Do you tip your doctor?
When I had employees, they would get tips, but that was not a reflection of the pricing, it was a reflection of the service they provided. Some of my customers will alway give tips regardless of price because they are so happy with our service and my smiling face. Others will never give a tip because they figure I am paying my employees appropriately.[/
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No I would just say thank you that’s very generous if you, but don’t worry about it . I’m glad your happy with the work… Now do want that done quarterly
I don’t think if you get tios it means your charging to little. That’s so far from the truth . People give tips because there happy with the work period, and if there giving it I’m taking it.
But if they forget an call me like this an I’ll say don’t worry but thanks
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how much is enough? do tips depend on whether or not you make the magical “enough” number? How does the customer know if you’re making that magical “enough” number? Who determines this number? Does the customer know you’re the owner? Do they care? Why or why not? Your posts are full of asinine assumptions. Please clarify.
i think the tip thing is overblown. some people tip service pros because they are “tipper people.” they tip everybody. others don’t tip service people because it’s not traditionally considered bad form not to, and they aren’t “tipper people”.
everybody tips housekeepers and waitstaff largely because it’s socially ingrained in them to do it and it’s understood that tips make up the bulk of their wage. that’s the only exception.
All things being equal:
-if you get lots of tips it doesn’t mean anything other than that you live in an area with lots of “tipper people” or happen to work for a lot of “tipper people”. it’s arbitrary and has nothing to do with your pricing, your position in the business or anything else.
-if you don’t get a lot of tips the inverse of the above is the case.
if that were true the same customers would not be calling back year after year. In this case you learn to adjust either your process or your personality
I am in business to make as much as possible so I can retire early and live life the way I want to live life, not the least amount needed in order to scrape by on a day to day basis.
Some people feel good or think they have a successful business because they are always busy, thats not always true. In most cases that business model will led to a failing business. The majority of businesses will fail within 3 years.
The majority of those left will fail within the next 5 years.
The majority of those, if they continue to survive, will retire with very little, if anything to show for their lifelong endeavor.
Only a few will retire better off than when they started and be able to live off their savings/investments. Because they knew in order to make more you NEED to charge more
No, some people will always tips and others will never tip. If you are profitable and your employees still get tips, life is good.
If you are profitable, work alone and still get tips on a regular basis, you are leaving money on the table and should raise your prices to increase profits, work less and shorten the time to a better retirement.
The owner is the only one who knows what they need to be profitable and is responsible for maximizing profits. Are you in business to make money or stuff as many jobs into one day or one lifetime as possible??
The customer should know you are or you’re not doing your job as an owner and salesman.
Repeat customers will care, they want to know who to hold responsible if something goes wrong or when praise needs to be given.
No, my posts are based on experience. Experience gained by a willingness to try new things such as raising my prices, working less WHILE earning more money, and so on.
Let’s say you and I are pulling the same hourly rate in our respective markets, we are essentially at the same profit margins when we close our books at the end of the year (not including tips), and worked identical hours; If I get tips on a regular basis and you aren’t getting any then who is leaving money on the table? Would you ask yourself “what is he doing that I am not?”, “why do his customers give him tips and mine don’t?”, “should I move to his market so I can get tips?”
Example: I have house that takes approximately 2.5 hrs to clean (solo) on the outside, I last charged them $225 and she gave me a $75 and $100 tip that last two times. At what price should I increase the invoice to so you would will feel like I’m not leaving money on the table? If I value my service at $90/hr and she values it at $130/hr then should I go ahead and charge her $325 the next time or maybe $400 to see where the breaking point is? Where is this magic number?
If you are charging more does that mean you are going to be better off in the end? If you beat those in your industry to retirement does that make you more successful as business owner?
To get into why people tip , an why they don’t is crazy if you ask me. People tip for all different reasons to try an figure it out is crazy. I dated waitress, Strip dances :). I delivered mattereses to big mansions,an shit old houses My conclusion is some people tip,an some don’t.
Not because your price is low maybe because you did a great job
Not because you smile maybe it is because you smile. Who the hell knows why who cares. Just take it,an say thank you. An know one thing you did something right , because people don’t tip just because !
I just got mattress delivered from sleepys. I tipped the guys 20. Them I sent it back tip the guys 10 that picked it up. Then got another one from anther company tipped them 20 for delivery. Why because I been on that side before . So that is my reason
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[MENTION=7269]Majestic66[/MENTION] at least you and I can recognize the multitude of reasons why we, or anyone else for that matter, are being tipped. You and I both know tipping is not something our customers choose to do because they have decided there is something wrong with our pricing structure.
i don’t accept tips, though I have no problem with my employees doing it. When somebody tries to hand me, as the business owner, a tip, I say “Thank you very much, but if you want to tip me, I would certainly appreciate a nice review online for us”
If they’re trying to tip you, obviously they like you already. Go for the gusto and turn that $20 you turned down into the countless future dollars of genuine, permanent online referrals.
I was in the restaurant business for 10 years as a waiter and I always tip every body
I had to have my radiant heat replaced with baseboards because it started leaking after 50 years and when the two tradesmenshowed up I from the oil company I started them out with a box of Joe also donuts and $100 each. I asked then to make it pretty
Instead of digging the three trenches that they needed to dig for the pipes across the two exterior doors and from the boiler location to the exterior wall it turns out they have a drill that could drriil down and sideways underneath the slab through the dirt to runthe flex pipe this procedure was much more difficult and time-consuming for them but it saved my floors normally they just dig the three trenches and letthe customer worry about replacing the floor they were there two days a I bought them lunch both days and on the way out I gave another hundred apiece. For $400 some pizza and some donuts I save myself $5000 worth of tile work I made a couple of friends
I like it to tip people before the work I’m just a good tipper. Car hops. You get Great work like that
