from my limited experience when im at a house on my own I usually get tips…Wether ive undercharged or overcharged I still get tips… When I was working for someone and we were 2 or 3 guys generally the employes would get tipped but not the boss. All clients know who the bboss is. Nevertheless it depends on the person…some just always give and some dont. It has happenned that my old boss had overcharged and he still got a tip and so did the employes…
If you’re talking about repeat customers not tipping me, then yes, I am happy but will still raise my prices every year. If your repeat customers are tipping you $75-100 a job and you don’t raise your prices, then yes, you are leaving a bunch of money on the table
This is one customer, are all of them or most of them tipping you that much??
You don’t get it!! To her the value is in clean windows, NOT your time.
If I showed you a trick or device that could cut your time in half, would you drop your prices in half and work twice as much for the same money???
Charging more and working less for the same money will make me better off in the end.
My goals do not include beating anyone to retirement or being more successful than anyone else. BUT when I learn of people who do retire young, I find out how and do my best to repeat their process.
My goals revolve around retirement, not how many jobs I do or how much I get in tips. Work smarter, not harder.
Eh, I didn’t care for it. Maybe it’s the whole “black and white” thing.
But good god, I looooved Rachel Ward.
Hi Brad if it were me …I would thank them and tell them its ok and leave it for next time…
I loved that movie. I haven’t actually thought about it for years. Except when I make pancakes - he has a system for everything including how to make sure all his pancakes get the same amount of syrup. That just stuck with me so much and I don’t actually think about the movie, I just think about how you’d do that. Every weekend.
Thanks for all the thought-provoking responses to my original question. 
This is how I ended up responding to the client:
[FONT=arial]Hi Kyle,[/FONT][FONT=arial]
[/FONT]
[FONT=arial]I’m sorry it’s taken me so long to get back to you on this; it’s a crazy-busy time of year![/FONT]
[FONT=arial]
I’m flattered that you would like to give me a tip, however, it’s really not necessary. [/FONT]
[FONT=arial]
However, if you are interested, I am a long time supporter of the UMOM family homeless shelter.[/FONT]
[FONT=arial]If you would like to make a donation to them in lieu of a tip, I would greatly appreciate it. [/FONT]
[FONT=arial]
You can learn more about the shelter at their website:
[/FONT][FONT=arial]https://umom.thankyou4caring.<wbr>org/donate.
[/FONT][FONT=arial]
I hope you and Stephanie have a Merry Christmas![/FONT]
Sounds good, BUT you said Merry Christmas witch is not politically correct… Use Happy Holidays next time…
I agree completely about using happy holidays. But these clients had a Christmas tree in their house, so I said merry Christmas!
Sent from my SGH-M919 using Window Cleaning Resource mobile app
you shouldn’t make assumptions. it could have been a Festivus tree.
great response, regardless. i would never have thought about approaching it like this unless i had read this thread. just another reminder of how WCRA makes me smarter!
Lmao!!! Thats what I was also thinking hahaha…
Yeah always keep it safe by saying Happy Holidays…
