This year I have received only 1 quote request via the phone. Every other request has come through email. I cannot remember a time when it was this off balance.
For instance last fall my phone rang off the hook. I would guesstimate I was 80% calls and 20% email.
Anybody else experiencing the same thing?
I am experiencing the opposite.
Mine is right about 60% email & 40% calls. No difference over previous years.
Maybe it is just a fluke. For me there are times when one will dominate the other for a short time.
Same here chris- Large #‘s coming from the phne book over here and my website. Of course I dont have just a lil ole’ line in the book either.
All Phone requests in 2009.
Last year, I got maybe one by email.
I prefer email as that I can easily capture their info, but it is easier to lock up a sale on the phone.
I’ll see what happens in the next month when I really start to get busy. It may go back to phone domination.
I really don’t care if they send a request by carrier pigeon, as long as they are contacting me. 
consistent calls…probably 20% emails at the most.
75% phone to 25% e-mail here. I would like to see more e-mails, it tells me more people are visiting our web site. Also our on line estimate request form provides a place for the customer to list their phone # which they usually do, that gives me the oppurtunity to call back and close the deal. Also it seems we seal the deal more on the e-mail generated estimares than we do on the phone requests.
mostly calls…
Since setting up the website I’ve gotten 2 e-mails (landed both gigs). Mostly calls though.
Phone all the way … couple of emails here and there. But the funny part that most of that people calling got my number on my website
This may be out there Larry, but do you think you’re phone is working properly?
It would suck if your phone was not recieving phone calls 100% of the time, wouldn’t hurt looking into it.
I like the phone. They can speak with me on the spot. I can book them on the spot as well. I am almost always away from the office and my computer, so Email doesn’t really work well for me. Maybe I need a smart phone.
Same here. Phone is ringing everyday now from last week. Nice thing is I know it’s all from the web as I’m not even advertising yet.
Maybe Larry’s problem with his phone is that he’s really Paul (CFP). 
As for me, I’m around 60% phone calls and 40% e-mails.
Funny, I was noticing that too. Now I feel like I’m way behind with my print stuff. At least I got my fliers today.
Mostly phone.
The phone has been ringing a lot. I’ve had one email for an estimate (that I did close on) and one email requesting references.
turn your phone on Paul…
I dont know Mostly calls here. Been real busy.
I have noticed a slight decline in emails since Sept 2008. I would like to think that people are finding my website and calling to schedule over the phone. Potential clients see the site and call the numbers to get a human to talk to. I frequently fish in the “BTW how did you find us” question. A good number of them will respond with “the internet” but im talking to them on the phone at the time. This is what seems to be happening in my market at least.
