Jobber, one year ago I did not go with y’all’s product because you couldn’t support web hooks and integrate data from Responsibid as bids were completed online. Has this been resolved yet?
I played around with jobber and it looks like you have to mark each invoice a paid. It didn’t look like there was a way to check in 10, 20, 30 invoices at a time. For residential that would be fine but for commercial route its sort of a deal breaker for me.
But I did turn a friend who had a janitorial company on to jobber.
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I’m sorry to say that we haven’t added those features as of yet. We do have a Web Integration feature that lets you embed a form directly in your Website for Clients to request work.
As far as I know we don’t have any automated imports from responsibid planned out for the future, but we do have plans to expand our API, and when that happens it’s certainly possible that an integration could work
Hey Jared,
We’ve recently added a lot of Batch actions. For invoices we have both Batch Generation and Delivery, and we also allow for moving your work around in batches. You’re right in saying we don’t allow marking batches paid, however, our invoicing is flexible enough to allow for multiple Jobs, visits and costs to be on a single invoice that could then be marked paid.
Ugh. That’s a deal breaker for me. Web forms are not the same as Responsibid. Thanks.
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Its very limited, I would reccommend checking out: vworkapp.com
Interesting to know!
However i was going on the information on the Jobber website.
Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the OctopusApp Site (getjobber.com) or the Service itself.
If you do grandfather people in to prices, it’s certainly a benefit you should advertise, as currently it doesn’t (or didn’t when i last read the info) suggest that.
So has anyone seen any changes to the TCF site???
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A few screen shots are available…
dont think it’s quite in the jobber league though.
But im not switching purely based on looks.
I think it’s going to be similar to what it is now, but with new buttons and colors
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Steve let me play around on his dev site and it looks really good to me. I’m not currently a TCF customer so I can’t tell you about the differences. But I will be a customer in the next couple of weeks! It seems intuitive, powerful, and not at all clunky.
Steve also said that QBO is at the top of his list and he expects integration by mid-Feb.
That and the block calendar view are the biggies for me. Looking forward to it.
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Hey ChrisG - I just wanted to weigh in quickly about pricing in general, and address your questions specifically as well.
As Donald mentioned, we’ve made one significant price adjustment (from $29 to $39) so far in our 3 and a half years in business, and the “effective” price increase for businesses with 2 or more login users was in fact only $1/month. In the case of this price change, all existing customers were grandfathered into the old pricing plan, and we actually also gave all current trial accounts a month of advance notice, with the opportunity to subscribe before the change in order to lock in the old pricing.
Our priority in everything we do at Jobber, from product development, to training and support, and also pricing the software, is focused one-hundred-percent on our customers, and we’ve developed a very strong service reputation as a result. Any future price increases will always be conducted in a way that is fair and equitable. The very last thing we would ever want to do is pull the rug out from underneath our customers. That’s bad for your business, and bad for our business.
Pricing is a delicate balance between ensuring that our customers get an ROI that’s many times their investment, but also that the fees cover the cost of our infrastructure, and provide enough to support the kind of rapid, ongoing development and top-notch customer service that our users have come to expect of us. We do not compete on price, and we don’t pay much attention to what other software costs when setting our subscription rates. We’re quite different from many of the other software companies out there (as our customers are eager to testify); our pricing reflects that, and the most important factor is that at the end of the day, our customers get many times what they put into Jobber, out of Jobber.
I also want to make a couple of very quick point-form notes about our Terms of Service as they apply to potential future price increases.
As previously mentioned, any potential future price increase will always be handled fairly and respectfully of our customers. In most foreseeable cases of any kind of significant increase, existing customers would be rewarded for their loyalty by having their account grandfathered in under their existing pricing, as we have done in the past.
We have a deep understanding of the power of communities like Window Cleaning Resource (as well as the many other industry forums we’re active in). Forums like these are by far the best way for Jobber to build credibility. If we ever violate your trust in us, treat you unfairly, or pull the rug out from under you with an unfair price increase, we fully expect to be held to the coals very publicly, and suffer damage to our credibility as a result. Respect for our customers is a core tenet of our business, and we’re deeply committed to earning your trust, and building long term relationships.
Over a long enough period of time, small price adjustments are necessary in any business in order to adjust for inflation, and increases in the input costs for the services that are provided. The cost of window cleaning supplies, fuel for your vehicles, labour/wages, and other costs of the services that you provide increase over time, and every few years you may need to slightly adjust your pricing to compensate for these factors. Software is just the same: we have an immense technology infrastructure and a highly skilled team adding new features and supporting our users. Over the years, the cost of these things increase slightly due to inflation, and in order to continue building and improving the best software available, and maintaining top-notch customer service, we will need to adjust for these changes to our input costs. This is, simply put, the honest and transparent truth. Promises of “never ever increasing prices” are short sighted, lend themselves to stagnation, and significantly limit the quality of the service and product that can be provided.
Hopefully this helps to explain our thinking and position on the issue of pricing, grandfathering and price increases. This may have been a little long winded, but I want to make sure we’re as transparent as possible here, and communicate openly about these questions in the interest of building trust and mutual respect for long term mutual benefit.
All the best!
Sam @ Jobber
Founder & CEO
…
CF users, care to post pictures of update when released?
Maybe we should start another thread for TFC because I really don’t care to read about it on a Jobber thread
I agree with you. As long as the posts are at least comparing the two products, I have no problem with it. But I got bored with waiting for the new CF upgrade that was “right around the corner” long before this thread was created. I first heard that the mobile app would be released soon like 2 years ago. So I definitely don’t need daily updates on the updates from TCF.
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Yea I was going to say that exact same thing but didn’t want to be unleashed on from TCF faithful
I just felt sorry for the Jobber guy having to wade through the irrelevant
This is my I don’t care face
But wait, you say, that’s just like your everyday face.
Exactly.
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They can join the rest of us poor sods who have to do the same on “off topic” posts which have nothing to do with the thread topic.
