Greetings fellow window washers!
my question to you all is this: I have recently decided to pursue commercial accounts for my window washing and I am in need of some sort of service agreement. My intent isn’t to necessarily make them use me exclusively, but rather to have an agreement for a 12 month period or so. Any ideas, do any of you have anything you could email me? Thank you in advance.
Have an awesome and profitable day,
Louie Ruiz
615.979.1811
[email protected]
I don’t have any contracts but I have only small commercial accounts. I think for bigger accounts a contract is a good thing. I’m sure other here will chime in. I am 90% residential and most of my commercial accounts stem from residential referrals or I clean their houses and they want their officer done.
On a side note, when I applied for some credit recently, they asked me about my contracts and accounts receivable. It makes the banks happy if you have some steady flow of income that a contract can help guarantee.
Click on “learn” above and scroll over to “free documents.” Plenty of sample service agreements. Applying a firm payment schedule (payment due within 30 days) and applying an interest (%) if payment exceeds the due date are my must haves. Have it signed by the director or VP of operations. Annual terms, month to month, requesting for a duration prior to termination are all examples of rules that can and occasionally will be broken by the respective decision maker, facility manager or controller. I’m no expert on this topic so it begs a webinar type discussion to be a bit more thorough. Although I can share my experiences on this.
To keep agreements – you can choose to be exclusive based on the actions you take. I’ve communicated more frequently and cultivated stronger relationships with the very people who are responsible to test the market, seek services elsewhere and cut me loose. As an example it took most of this year to navigate keeping a service agreement at two different locations. A sale of one hotel and a hotel/ spa that I service were sold in separate intervals. New owners but fortunately operations changed faces only. Several formal people were in my corner and thankfully communicated to keep me around.
I can tell you too that historically I’ve been burned in this area. Big annual agreement years ago went poof. Buh bye. The decision maker mentioned: ”We just wanted all of our cleaning services done by one business” He should have said “I have too much on my plate and this will help simplify my day” It just helps from go to have strong relationships with the commercial accounts that are worth keeping.
