What _is_ safe to use on "self-cleaning" glass?

I’m dealing with a bunch of Eagle/E series Andersen windows with their “low maintenance” (aka self cleaning) coating. Lots of old paint splatter everywhere. Glass is already scratced up pretty good from previous cleaners, but I’d prefer to not make matters worse.

Andersen says to use denatured alcohol or mineral spirits for stubborn stuff. I just don’t see that taking off the paint in a reasonable amount of time.

They also advise not to use ‘abrasive’ cleaners so steel or bronze wool is out. But what about white or blue scrubby pads?

@thorSG1

@Infinity

Alex mineral spirits works, it labor intensive. It a safe solution. We just finished a pella job a few weeks ago with that same issue (paint speckled, and drips.) With the mineral spirits and a white scrubby it still can scratch. Micro fiber towel is the best applicator tool to use.

Wish there was an easier way…ugh!

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How does a person know that it is “self-cleaning” glass? I sure don’t want to screw any up if I come across it lol

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I would use the mineral spirits and charge by the hour. Maybe a plastic scraper gently with the mineral spirits? Just an idea.

What ever you do point out the scratches to the customer and get a scratch waiver signed. Both before touching any windows.

You can always call the manufacturer and ask them before you try anything other than what’s recommended.

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Had a Realtor call and ask me clean some “self cleaning” glass. I looked at it and saw it had paint and stucco on it. I kindly declined and said to call back when he has something cleanable.

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It’s seems that manufactures only tell you how they want you to clean there windows.
But have you ever seen manufactures actually make a video showing how it suppose to be done in real life??

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Walk away while you have the chance Alex.

Abrasive cleaners ALSO MEANS SOAP THAT HAS DYE IN IT believe it or not.

You shouldn’t have to deal with paint overspray on those windows. Thats the contractors problem NOT YOURS.

The manufacturers can’t even tell you how to remove anything from the glass, so how are you supposed to do it without jacking it all up.

NO SCRUB PADS AT ALL

The ONLY approved method is wfp. Thats the truth.

Not even a squeegee should contact that glass.

There is NOTHING YOU CAN DO AT ALL to clean that glass in that condition. Whoever put that paint on the glass ruined it, and you need to let them know that.

Someone is screwed, don’t let it be you.

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