I’ve been getting some calls to my business, that I don’t provide, or am not foucsed on at the moment.
For example, right now, since my business is young, I’m exclusively focused on buidling my commercial route, so calls that I get for residential, I subcontract or refer to a local competitor. We have an arrangement in place, where depending on my level of interaction with the customer, I receive a piece of the action. He pays me a referral fee, or I bill the customer directly and he writes me an invoice.
Commercial is a different story. I’m not setup to do high rise work, and have little desire to do it.
But just today, I got a call for a potential juicy job with a high rise for a prestigeous hospital. I was invited to submit a proposal.
I can’t subcontract it, because I don’t have the necessary overhead in place, also I don’t want to take responsibility if things go wrong. I’d rather pass it along to a company well suited to do a good job, work safely and manage the risk.
I want to pass it on to a competitor, but get a little benefit for my marketing efforts, yielding such a valuable prospect.
I would want to refer it to the person, but in turn receive a referral fee.
What structure should that fee be placed in, and what should the percentage of the job be?
Sort of a wide open question. If you have any similar arrangement to pass on work you can’t do, but obviously want to be rewarded for getting such valuable leads, please share.