Did a home yesterday in/out, and a few windows had a few hardwater marks, specially 3 of them at the back of the house facing the lake.
I used safe restore on 2 windows on the side of the house , single hung windows, I applied it only to the bottom part, and final result was excellent.
ON the 3 windows in the back (fixed IG units) only 2 of them turned out fine, 1 of them still looked stained but not big deal, customer liked it and said it was much better. Like always, because I’m really stupid for certain things, I didn’t charge him for the hardwater because I wasn’t satisfied the way they turned out, and they already referred us to 4 other people, on top of that they are REALLY nice people. I came home with a jar of homemade pickles
This morning he leaves me a message telling there’s some sort of film or haze on the 3 windows in the back, I called him back and offered to go over there to take a look.
the 2 side windows I did on the side of the house are great, but these 3 have a haze, white-ish residue, not too heavy but still noticeable. I scraped it with no luck, steel wool, another shot of Safe Restore on one corner and everything still the same.
I’m pretty sure for what I’ve read here that the glass is burnt, you can see a orange peel kind of texture if you get really close.
I know my last option is replacement, but that’s really expensive on 3 windows roughly 32x65 inches.
What should I do ? Get the Jflint kit and give it a try myself? Try to get a scratch removal company to do it for me ? Is there any Glassrenu service in Houston ?
if someone wants to chime in and comment I’d appreciate it.
The meeting with the customer was really stress free, they were really understanding and know we are going to take care of it, but I’m worried about the final cost of this accident.
I have pics on my cell, not sure if they show any of the haze but will try to post them later