If you did a house today for say $675 and the customer tells you he wants service again in the Spring. He says something along the lines of getting on a “maintenance schedule,” would you discount his service in the Spring and the services thereafter due to them being 2x a year or still tell him the same price of $675?
If so by how much %?
Also what about if you service a customer and he gives you another house or other work to take a look at, do you give discounts?
I find that often times I land the initial house but any house or work they refer me thereafter I don’t land.
A $675 job would be great to have 2x/year… I would go as low as $625 for a spring and fall cleaning… if it’s kinda pain in the butt job that takes long I would be at $650
I don’t like the % discount, I’ve had better luck offering $25, $50, $75, $100 discounts depending on the scope of work/package the customer is going with.
I don’t like getting in the habit of % discount. Some jobs you land at say $1,200 = $120 discount. Time is time, and money is money, and there is a charge for that.
Depending on the scope and size of the job $25, $50, $75 is sufficient. If you are pulling in huge dollars each week/month and trying to boost “Yes Jobs” vs “No Jobs”, then it is a mute point. Everything is an experiment.
If the customer isn’t hesitant and didn’t ask then why give away 10+%?