Heads up guys Gardiner’s poles can snap in half. My pole is a year young.
After extending the first 4 sections on the ground and THEN raising it up to extend the rest against the wall… SNAP! the #4 section snapped right in the middle, carbon fibres fraying out.
I was at a total loss at what to do. Called a friend and he suggested cutting the piece in half and just leaving it clamped on. I got rid of it and wound electrical tape around the base and collar of the #3 section turning it into a #4 size to fit into #5 clamp.
Now to order a replacement pole section. I wonder if this is covered under warranty. Probably not.
gardiner advertises that at least some of their poles can be raised from the ground at 40 feet but the weight of the brush comes into play as would water in the tube.
I always extend my gardeners from the ground even on the 6,7th section,never had issues my employees won’t try it they don’t want to take the risk. Simple as that it’s a risk, not recommended.
These are great poles, like any pole I’ve broke, usually envolved user error.
What a coincidence. Did you tape up the smaller section so it can fit into the bigger section? We have to get by this way until the new replacement part arrives.
…Ha…That’s exactly why I snapped the first Gardiner pole I had, the modular one, ( the lightest stiffest pole EVER )…first time I used
it. I was setting it up like I had done with the Tucker…Crraaack…
as a operator of gardiner SLX Poles and CLX Poles, and someone who sends technicians out who can barely tie their shoes at times with these same poles… I highly doubt this “just happened”. Not trying to call you out, but any carbon fiber pole just doesnt break unless it has gone through some type of abuse or mishandling. Couple tips, especially when using the Black Carbon poles… dont push the limits on over extending a section, obviously do let them drop or hit up against the side of a building. Also be careful transporting them. We have large PVC tubs on our trucks so our poles dont get smashed in the back.
I don’t know Gardiner’s warranty policy because in the 9 years we have had them I have never had a problem.
Like I said… it happened because I been raising the pole with sections extended while on the ground first. This is now a forbidden technique for me. I made this post so others can take heed and not suffer broken sections due to this way of raising the pole carried over from my aluminum Tucker pole days.