Have you ever gotten to a point where you
have to say “I’m not taking any new customers”
or by referral only? Like a doctor…
I am busier than I want to be and new people just
keep calling…
I am booked out till mid July and have yet to send out my
June and July reminder cards to past customers.
I send out reminder cards every month for a year ago and 6 months ago.
By mid-April that’s exactly what I tell people on the street. If it’s for larger condo or commercial buildings I’ll offer to put together a proposal but it most likely will have to wait until next year.
Build scarcity into your business and you can charge whatever you want.
from comments you have made in past i believe your prices are too low. gladly accept the new customers at higher prices, increase the low ones and be more profitable?
No helper since just before Thanksgiving, so I’m having to spread everything out. No longer
wanting to cram my days full. I am more interested in serving existing customers than
getting new ones.
I respect that , just remember to increase prices little bit each year and you’ll be gold . I rather clean clean glass than deal with glass that hasn’t been cleaned in 15 years .
I had to quit a LOT of harder regulars this past year, including some difficult patio homes that didn’t pay much. My pressure washing is really picking up and I don’t have time to mess around with a $120 job that takes two people over an hour.
I’ll always take on new customers. Thise new customers are getting hit with premium pricing. The problem is will they wait. Most don’t want to wait a month or more to get cleaned
Some do which is good
How are things going now for you in terms of business volume? Did you make any changes to improve things?
I’ve read through the thread a few times and wanted to check-in. My business is far at the other end of the spectrum. I’m considering going door to door soon to get jobs for July.
I work solo these days, only residential, booked up until mid-August. 1-3 houses a day. Depending on size. I have improved things by limiting myself. Or perhaps actually by recognizing my limits and not being willing to cram my days with window cleaning, trying to fit in everyone who calls and all that. I also ditched all my commercial work (2 hospitals and a college) and no longer do CCU. I am only doing the work I actually like to do, which is residential. I am also getting all my jobs up to snuff as far as my current rates. Many hadn’t been raised in a while. Most new customers don’t want to wait 8 weeks, which is fine with me because most of my current customers will. Thanks for asking…