Thanks John!
Any others?
Them dictating price, but not only that, LOW prices. I let them know when they offer a low ball price that they a killing the service industry. I don’t cut my rates in half or more to get a job for any body. How can a legit company with employees afford to work for such low rates?
The other thing about nsp sometimes a nsp is sub contracting from another one. Which causes problems sometimes or why the pricing can be a pain
Yea that always makes it fun…
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Don’t forget Robert Lamb & Window Masters.
Sounds like that’s kind of their deal. They contacted me on Tuesday, December 11 and asked if I could take care of a cleaning for them at a Starbucks ASAP. I told them the quickest I could do was that Friday. He tells me on the phone “we’re legit.”. Later, in an email he says "we cut checks every Friday.
Needless to say, they haven’t paid yet. I followed up with an email a week and a half ago to make sure everything was satisfactory and he says “the Starbucks was very happy.”
Still no payment though. This is my first experience with an NSP and I’ve heard everything you guys have said before. But now I understand a little better.
What’s the reasoning behind NSPs acting like this?
What he did not tell you is that on Fridays they cut checks for 60 to 90 day old invoices…after you call them a few times.
This is an extremely valuable thread for guys trying to get into building a route
Yes, let’s dig this thread back up! [MENTION=36664]Pro-posal[/MENTION] Why do you say it is a valuable thread for building a route. NSP’s pay dirt most of the time, so the work that you get may sink you. Why not just get it on your own?
The thing is Derryll is that not all of them are open to public bidding. If the NSP has the contract locked down, they decide who does the work.
Wallgreens is a perfect example. Lions Share services 60+ locations for an NSP. They are not the highest paying work, but the volume of locations give you a pin in basically every busy commercial market in the state. Once you have a location to build off of for a route, be it window cleaning or pressure washing, there is a base to spend time developing and growing that area/part of your route.
There are definitely downsides to taking work from NSPs, but if you set up a system to make the jobs profitable and worth your time, there is no where to go but up with the potential of each area and the route available to build.
Also, a lot of NSPs loose contracts. If they loose the work order and it goes back to the given companies corporate office, the first vendor they call to re bid the work order will be the vendor servicing the work previously for the NSP. Using this method, we try and establish a relationship with each manager at each store. This way if the account is going to switch hands, we are usually the first ones to know about it
Now that is what I am talking about. I just love the great information on @WCRA
That bit of info is worth every penny I spent on membership.
Sent from my iPhone using Window Cleaning Resource
Except that this is in the free forum not the members only forum.
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I’ve mentioned this in other threads, but one that I used to deal with, NEST, would often ask me to measure the width of the places they were working up prices for. It didn’t matter if the windows were 12’ tall or stacked two or three high.All that mattered was the length from end to end. Quite a way to bid jobs, huh?
Yes. Back before I fired NEST, they tried to have me measure windows also. I refused to do it. I asked the lady
at NEST if she had ever cleaned a window professionally. She hadn’t. I explained to her that since the square footage of the windows in question had very little to do with the amount of work required to clean them, I would not be measuring any windows. They backed-down from their silly request and eventually agreed to pay my price. (As mentioned before, they always paid later than promised, and nearly always with phone calls from me first.)
These companies are on the prowl for small WC companies desperate enough for work to take mall jobs for little more than wages.
I did it once for them many years ago and had an employee take pics at another place once so I could count the windows. It was a Sleepy’s that I priced at $160 in/out. Loads of windows with beds and neon signs inside, obviously insect magnets outside. They offered $25. That was nuts even for NEST.
It might have been only $25 but “at least it’s steady work”, right? They really are predators. Sadly, some desperate window cleaner probably took the job at $25 and worked for minimum wage or less. (Or haggled them all the way up to $35 and was proud of their negotiating skills.)
Yep, and they’ll give you first dibs on all the work in whatever area you want.
Of course they will if you’re a sucker 
More profit for them.
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