Has anyone ever damaged glass from using Onerestore? I’ve used it on tons of glass, with no issues. Until today. It was on some divided light windows that I did a construction cleanup about two years. I’ve cleaned them with Purewater every quarter for the last two years. I decided to spray a little one restore on a few panes that had some hard water build up, and immediately they “fogged” up.
When I did the construction cleanup, the windows had that protective film on them that the windows were shipped with. The protective film was left on the glass for about 6 years, and had literally baked into the glass. Makes me think there was still a residue that reacted with the chemical.
I tried getting photos, but as we all know, it’s very difficult to take pictures of glass and get a good photo.
For anyone who knows about this film, and has removed it, a lot of times when you remove it after it’s been on there too long you can see a residue left on the glass. Usually it’ll come off easily with a blade or ammonia. When I sprayed the one restore on the glass, it looked exactly like that residue was back on the glass after taking off the film. If that makes any sense. And only the areas that the film was previously on the glass were affected.
John do you have any pics you can post??
Sorry you posted about no pic right before my post was seen.
[MENTION=5633]AllWashedUp[/MENTION],
It sounds like it is reacting to the reside from the adhesive not the glass as you said [COLOR="#0000CD"]“it looked exactly like that residue was back on the glass after taking off the film”.[/COLOR]
Out of all the windows that you removed the film from and if only a few reacted to the Onestore, I would think those windows still have residue on them.
This is one reason I dislike chemicals…(you never Know how it will react.)
Why don’t you guys call One Restore and ask them down there or up theire why this did what it did
Here wait a minute after I post this and I’ll look up the 800-number for you
Man I love copy and paste so quick n easy.
One Restore aka
EaCo Chem., Inc.
765 Commerce Avenue
New Castle, PA 16101
Work phone (800) 313-8505
If I had the time I’d call for you but I’ve got to get back to work 
I appreciate your help, but I was first curious if anyone had any experience with this first. You know, in the field. That’s why we are all here, right? To ask questions and get answers?
I know you mainly post pics and never ask questions, but there are those on here that do have questions, and those who like to help out. I appreciate the phone number, but it is on the gallon jug.
Hey if you figure out what happened and how to fix it, please post. Thanks.
(By the way, how long did you leave it on, did it dry on it, and did you rinse thoroughly? I know it will create etched glass (blue haze) if not used correctly. Just curious.)
Sprayed it on and it immediately started fogging. So I rinsed it off as fast as I could. I’m going to try another stain remover to try and remove it. Nothing I had worked.
cerium oxide and buffing pad.
Can you find it locally?
[MENTION=5633]AllWashedUp[/MENTION]
Did I read this right. You left the protective film on and not remove it? Some glass windows have a film that needs to be removed or was this like a solar/tint/coating that has become bad after the years? Any idea what type film? Have you tried other products besides an acid like alcohol, coconut oil acetone lacquer thinner. Is this like an adhesive still on the glass? Maybe one restore (safe restore)isn’t made for this, spots but not adhesive . Isn’t the base cleaner hydrochloric acid? Neat to find out what in the heck this stuff was. Hope someone else has had a reaction to the acid on adhesive. The other windows are ok right? Wonder if you tried to use anything else or it looks like the film is off just something you cannot see until a chem hits it. I know you want answers NOW but this is not an everyday event so interested to see what you find out
No you didn’t read it right, he did the ccu two years ago, the windows had the protective factory film on them for 6 years baking in the sun.
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[MENTION=330]hunterst[/MENTION]
That is what I thought but wasn’t sure. You can tell if there is a film. Love it when the better glass comes with a plastic film you just peel off, especially the french doors inside. The painters paint the whole door.Simply pull off the film. Beats the heck out of scraping. You think this is a glue? I even used WD40 before to remove glue. A bit tougher to clean off glass but works in some situations. Hope someone has an answer because what if someone else runs into this? We may have an idea on how to resolve. Using One Restore and glass turning white is a heart missing a beat moment. You see why I was asking? he did a construction clean up which means he did the windows, maybe. Or just cleaned the place and didn’t notice or was informed there was this film applied. Didn’t make sense because from what I read he is very picky about his glass and gets it very clean. That is what threw me off. Cool beans, thanks
If you read it again he’s been maintaining the glass for the last two years, he was attempting to get rid of some hardwater stains. I hazed up some commercial glass a long time ago with CC550 and was able to remove the haze with Bioclean and a tremendous amount of scrubbing.
This space rented for October by all fans of Boobies. It’s Breast Cancer Awareness Month
[MENTION=330]hunterst[/MENTION]
I can read, wasn’t the ques. Question was. Was this protective film suppose to be removed or the type to be left on? Any idea what type of film? It was removed but left a film that one may not notice until when using a chemical. I am sure you may have been cleaning glass and when wet you can see something but a scraper does not effect it and when glass dries, nothing there. I know you are protecting your buddy but just asking. What if I ran into this film or another WCer. options on making sure this gets off because does not seem like the std tint/film adhesive.
BTW you mentioned BioKlean. was this like the Ecover type? I am trying the Natural Liquid. Has the lemon in it. Heard others use this. Ecover hard to find here but do have different Biokleens. Or are these Kleen and Clean different type soaps?
there are about ten other things i would try before that method
[MENTION=5633]AllWashedUp[/MENTION]
how does the residue react when you use a mechanical method on it, ie. nylon pad, steel wool, blade etc? does it look any different?
[MENTION=30474]Jackllfixit[/MENTION]
bio-clean is a mild abrasive paste for use in removing hard water stains, scaling, oxidization etc. it’s not a soap.
Caleb “cerium oxide and buffing pad.” will work.
